Inversion Addict Academy Support

Have questions? Email us at Support@InversionAddict.Academy and you'll receive a response within 24 hours.

General FAQ

WHAT MEMBERSHIP OPTIONS ARE AVAILABLE?

One of Inversion Addict Academy's top priorities is being accessible to individuals of all budgets and skill levels. We have 2 membership options to choose from:

Our yearly membership is available for $83 (just 0.22 a day!) which also includes a free 3 months of full access.

We also have a monthly option available for $9 per month.

WHAT IS INCLUDED IN IAA?

As a member of Inversion Addict Academy, you'll get 24/7 access to our library of beginner, intermediate, and advanced inversion tutorials that provide your exact progression to improve your practice.

You'll also gain access to IAA's private forum so you can chat with other members, ask questions, share your milestones, and much more!

Inversion Addict Academy is also being consistently updated with new lessons on a regular basis so you will always have fresh new content to advance your practice every single month.

Click here to view our tutorial library.

WILL I BE ABLE TO PARTICIPATE IN IAA IF I HAVE AN EXISTING INJURY?

If you have any current injuries, or you have an injury history, please ensure you receive clearance to participate from a medical/healthcare professional before signing up. 

I HAVE NEVER PRACTICED INVERSIONS BEFORE, HOW MUCH EXPERIENCE DO I NEED BEFORE I CAN JOIN?

Whether you haven't yet achieved your first headstand, or you're looking for new ways to advance your existing practice, Inversion Addict Academy caters to all levels so you can progress at your own pace.

CAN I TALK WITH OTHER IAA MEMBERS? AND, WHERE DO I GO IF I NEED HELP?

Once you sign up for IAA you'll receive an invite to our private forum where you can chat with other members, ask questions, share your milestones, and much more!

WHEN WILL I BE BILLED?

You can find your billing date in the Billing section of the Dashboard. Your credit card or PayPal account will automatically be charged on this date. To avoid being charged you must cancel BEFORE your billing date.

You can find a list of the payments you have made in the Billing section of the Dashboard. We do not send reminders of your billing date so please make sure you note when the charges are due.

HOW DO I CANCEL MY MEMBERSHIP?

We hate to see you go, but if you need to cancel your subscription, the process is easy. Simply log in to the Inversion Addict Academy website and follow these steps: Dashboard > Billing > Change Plan > Cancel Membership.

Once you've canceled, you won't be charged again, but your membership will continue until the end of the current billing cycle. If you wish to re-subscribe at a later date simply log in and go to the Subscriptions option in the Dashboard.

MY CREDIT CARD IS BEING DECLINED, WHY IS THAT?

Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore may be denied.

HOW DO I UPDATE MY CREDIT CARD?

Changing your credit card information is easy. Sign in to Inversion Addict Academy, then follow these simple steps: Dashboard > Billing

I CAN'T REMEMBER MY PASSWORD, WHAT DO I DO?

If you have forgotten your password, simply click on “Sign In” from the menu. You will be taken to the Sign In page. Click “Forgot Password”, enter your email address when prompted, and click “Send Instructions”. You will then be sent an email with instructions on how to reset your password.

HOW DO I CHANGE MY PASSWORD?

Once signed into Inversion Addict Academy, you can change your password by selecting Dashboard > Password in the menu.

I CLICKED ON THE "FORGOT PASSWORD" LINK BUT NEVER RECEIVED A RESET PASSWORD EMAIL. WHAT DO I DO?

Try checking to see if it was accidentally sorted into your spam folder in your inbox. Also, make sure that the email you’re checking is the same as the one used on your account. If all else fails, contact us at Support@InversionAddict.Academy and we’ll assist you in getting back in. 

HOW DO I CREATE A FAVOURITES LIST?

To add a video to your Favorites list click on the little star that appears under the video. To delete a video from your Favorites list play the video and click the star again. It will then be removed from your list.

MY VIDEO DOESN'T PLAYBACK SMOOTHLY. HOW CAN I FIX THIS?

Video playback depends on many factors including the computer/device being used, the internet browser, internet connection quality, and many other variables. If there are playback issues, try viewing the video in a different web browser. If that doesn’t help, try using a different computer/device and making sure your internet connection is strong. These are usually the simple fixes for playback issues you may have.

MORE TIPS TO HELP PLAYBACK ISSUES:

1. Make sure you have a fast and stable internet connection. We recommend a minimum download speed of 10Mbps for smooth playback.

2. Try refreshing your browser or switching to a modern browser like Google Chrome, Firefox, or Safari.

3. Restart your wireless router or modem.